Overview and Scope of this policy:

CCE Imports & Exports (Pty) Ltd, strives to ensure that your privacy is protected. This Privacy Policy, therefore, regulates the manner in which we collect, use, process, disclose, transfer and retain your personal information. We CCE Imports & Exports (Pty) Ltd, guarantee that personal information provided by the user will be employed solely for the purpose of providing any service that the user has requested.

This Privacy Policy applies to all interactions with us where we process personal information. These include interactions by telephone, email or any other channel as well as our website, you agree to the terms of this Privacy Policy as updated from time to time.

This Policy applies to all persons, whether a natural or juristic person to whom personal information relates, whose personal information we collect as defined by POPIA. Furthermore, it applies to all personal information, whether it was provided to us through our website or through any other form of communication such as email, telephone, or any other channel.

Personal Information we collect:

Personal information we collect about you is dependent on:

The channel used to communicate and interact with us.
The reason you are communicating / interacting with us.
The transaction you are completing.

Amongst others, we collect your Personal Information when you:

Complete or fill out forms on our website; purchase, return or exchange products from us.
Make general enquiries, lodge complaints, and communicate with us.
Voluntarily provide us with information for example when you send us online enquiries.

Types of Personal Information we collect:

Information we collect about you may include:

Name & Surname
Address details including postal address and physical address,
contact information including e-mail address and contact numbers,
additional information which we are required or permitted by applicable legislation to collect and process in order to provide products and services to you
any information you elect to share publicly.

Confidentiality

Confidentiality of your Personal Information is important to us. Unless we have your consent or permitted under the national laws, we will not sell, rent or lease your Personal Information to others. We will not use or share your personal information in ways unrelated to the circumstances described in this Privacy Policy.

Compliance with laws and regulations. We may only access, use and/or disclose your Personal Information without your consent in exceptional circumstances. These include circumstances where we believe such action is necessary to:

Comply with the law or legal process served on us.
Comply with requests for information from police or government authorities.
Protect and defend our rights or property (including the enforcement of our agreements).
Protect the public interest.
Act in urgent circumstances to protect the personal safety of our employees or members of the public where applicable, with your implied consent
To the extent permitted or required in terms of the POPIA and other relevant national legislation.

Retention Of Your Information

We retain your Personal Information for as long as reasonably necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose(s) remains valid after termination of our relationship with you.

When you visit the Website, the Company may collect information about you using technology which is not apparent to you by way of, for example, Cookies. The company may place Cookies on to your device or read Cookies already on your device, subject always to obtaining your consent where required in accordance with applicable law.

Cookies may be used to compile aggregate information about areas of the Website that or visited the most frequently, so as to enhance the content of the Website and make the user experience more friendly. Cookies enable the Company’s system to recognise you when you visit the Website and to improve the Company’s service to you.

You can disable the use of Cookies by configuring your browser accordingly.

Third-Party Sites

CCE Imports & Exports (Pty) Ltd sites may from time to time offer links to third party web sites. You should be aware that operators of third party linked web sites may also collect your Personal Information (including information generated through the use of cookies) when you link to their web sites.

CCE Imports & Exports (Pty) Ltd is not responsible for how such parties collect, use or disclose your information and it is important for you to familiarize yourself with their privacy policies before providing them with your personal information.

Your Legal Rights

You have the following rights in respect of your personal information we process:

You may enquire from us whether we hold your personal information. (Note that we will only provide you with this information when you provide us with adequate proof of your identity such as an identity document, a driver’s licence or passport)
Where necessary, request the correction or deletion of your personal information
Object to, restrict or limit the processing of your personal information

You can also exercise any of your rights listed above by sending an email to reception@cce-za.co.za .

We will acknowledge your request as required under applicable data protection laws. However, the rights mentioned in this Policy are not absolute: the rights do not always apply, and exemptions may be applicable. We will ask you to verify your identity and/or ask you information to assist us in better understanding your request. In the event we determine not to comply with your request, we will explain why.

Contact Details

CCE Imports & Exports (Pty) Ltd is located at:

25 Glenhurst St
Beaconvale
7500
Cape Town
South Africa
Tel: 021 932 7341

Compliance and Enforcement of this Privacy Policy

Our compliance with this Privacy Policy will be monitored on a regular basis. CCE Imports & Exports (Pty) Ltd reserves the right to modify this Privacy Policy. The Privacy Policy posted at any time via the CCE Imports & Exports (Pty) Ltd website shall be deemed to be the Privacy Policy then in effect for all interactions through all channels as referred to in paragraph (1) above.

Should you have any queries regarding our Privacy Policy or the manner in which your Personal Information is treated, we encourage you to direct any such queries or concerns to CCE Imports & Exports (Pty) Ltd by contacting us at the following email address nikkita@cce-za.co.za. We will ensure you are contacted without delay in an effort to respond to your queries and/or attempt to resolve your concerns in accordance with the principles embodied in this Privacy Policy.