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CCE Product Warranty
CCE Product Warranty
CCE has a fully equipped workshop. All equipment and appliances sold by CCE
Products in the smalls category carry no warranty except if it was found to be faulty on
delivery. If the product is of an inferior quality then replacement product or refund will be at the sole discretion of CCE.
Warranties will be considered to be invalid under the following conditions
- Improper use of the product
- Incorrect building wiring or voltages
- Not using the appliance in accordance with the operating instructions
- Not using CCE service technician/or a CCE approved technician to service or repair the product
Warranty repairs will be carried out by CCE technicians or a CCE approved repair agent. All warranty repairs must be accompanied by the original invoice.
Warranty repairs for Large Appliances will be carried out by a CCE technician or a CCE approved repair agent. All warranty repairs must be accompanied by the original invoice.
Electrical Equipment Warranty
Installation of equipment must be done by a qualified technician registered with the relevant accredited body.
Repair work carried out by
Incorrect Installation, Damage or abuse of goods and equipment is not covered under the warranty.
Equipment power cables that have been cut or joined will render the warranty null and void.
Wearing parts such as belts, blades, clutches, bushes, etc are not covered under the warranty.
Globes, fluorescent tubes, fuses are not covered under warranty.
Proof of sale, with a correct serial number of the equipment, will be repaired under warranty at no charge.
All parts and repairs done carry a 3 months warranty.
In order to obtain credit in the event of goods being returned the CCE office must be contacted and informed accordingly and a copy of your invoice must be emailed to CCE at firstname.lastname@example.org
The goods returned must be returned at own cost to F&R Technical Services T/A CCE at 14 Utilis Street, Blackheath, Cape Town.
Proof of purchase must be provided
All goods shall be unused and in original condition and packaging.
Should goods being returned not have original labels then it will be returned to the customer without replacement or credit being issued.
Dealer credit and returns policy
Dealers that have purchased products from CCE and wish to return them due to
Damage by a third
14 Utilis Street, Blackheath,
Western Cape, 7581
+27 21 205 5370
M-F: 8:00am – 4:30pm